Delivery and Shipping
We believe that every order should be delivered in perfect condition in a timely manner and as such, it is our top priority to send out your order as soon as possible after payment is confirmed. We therefore use a delivery time of 24 hours for both delivery to the Netherlands, Belgium, the UK and Germany, unless otherwise indicated with the product.
Deliveries to Germany are usually delivered the next working day. In some cases it can take a working day longer. With each product a delivery time is displayed, so you know exactly when your order will be delivered. Your order is always sent to us by courier unless otherwise indicated. Deliveries outside the Benelux are approximately 3-4 business days.
'In short: ordered on weekdays before 17:00, delivered tomorrow'
Every product ordered with us is carefully packaged to ensure your order arrives in one piece, we send a tracking code along with each package as well so you can keep an eye on your order status easily. Once your order is shipped, you will receive your personal tracking code that same evening via email. This code allows us to track your order should you need us to.
On the day of delivery, you will receive a new email with a delivery time (usually an hour). This way you know exactly when you need to be there to collect the package. It is possible to indicate preferences and changes in this mail, such as delivery to the neighbors or changing the delivery date.
Do you have any other questions about shipping? Feel free to contact us. You can easily do this by sending an email to firstname.lastname@example.org . Include your order number or invoice number so that we can help you quickly.
NL: € 4.95 - free shipping for orders of more than € 75.00
BE: € 5.95 - free shipping for an order amount from € 75.00
DE: € 5.95 - free shipping for orders of more than € 75.00
FR: € 12.95
IT: € 17.95
SP: € 22.95